Strategic Planning Workshops - circleindigo

A large operations department of a leading UK insurance and reinsurance company

circleindigo supported an operations departmental leadership team in reviewing existing operations, ways of working, programmes and projects to develop an ongoing strategic route map and plan, vision, values and supporting behaviours.

Business need

  • To develop a strategic route map and plan
  • To identify existing ‘hot spots’ for urgent attention
  • To identify a strategic change portfolio of programmes and projects
  • To build a strong cohesive leadership team
  • To define vision, values and supporting behaviours
  • To engage all members of staff and business unit stakeholders
  • To create a feedback mechanism

What circleindigo did

  • Consultation with a leadership design team
  • Designed and delivered an ongoing programme of leadership team and departmental workshops to develop strategy and identify programmes and projects of work
  • Created a highly participative and interactive series of workshops/events
  • Involved all departmental staff and key business unit stakeholders

Outcomes

  • Created a three year strategic route map and plan
  • Contributed to a cohesive leadership team
  • Identified strategic ‘hot spots’, programmes and projects and defined a strategic change portfolio
  • Defined a departmental vision, values and supporting behaviours
  • All departmental staff engaged in strategic change programme
  • Business unit stakeholders engaged in strategic change programme
"circleindigo were instrumental in helping us to develop our strategy and vision. Their creativity and challenge enabled us to discuss our challenges and solutions in an open environment and to develop our plans for transforming our division. Subsequently, circleindigo facilitated workshops for all our staff to help in securing their commitment to delivering our plans."

Leading UK insurance and reinsurance company

Chief Operations Officer (COO)